A Comprehensive OneGold Reviews- Trusted or Scam

OneGold Reviews: 2024 Update On BBB, Fee’s & Scam Risk?

Disclaimer: Precious Metals Advice is made possible by our readers. Throughout our posts there are affiliate links to certain companies that we may earn commissions from. The opinions are strictly my own and are not influenced by brands or companies. Please read our Advertising Disclosure for more information.

Our research has shown that OneGold is a trustworthy investment opportunity. However, we will also examine other companies with better reviews and more affordable fees in our thorough review.

To see a list of the best companies in 2024 click the link below:

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If you’re in a rush, here are our top 3 picks with some information about them:


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#3 BEST FOR INVESTMENTS UNDER $5000: Birch Gold Group

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For precious metal investors looking for the best services, it can be hard to narrow down options when there are so many precious metal vendors to choose from. OneGold is a precious metal dealer that presents a great option for potential buyers and investors!

To help customers make an informed decision on whether OneGold services would fit their individual precious metal investment needs, we conducted an in-depth review of their products, customer feedback, pricing structures, and more.

Going beyond a surface review of the services offered, this research dives deep into what OneGold offers existing and potential precious metal investors to ensure they are getting the very best selection, price, and service.

Check out our comprehensive review of OneGold’s precious metal investments to see if its services could be the right fit for you.

About OneGold


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#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

OneGold is the new precious metals industry standard, revolutionized by the combined expertise of APMEX and Sprott’s 50+ years in the field. Their aim was to create a secure, cost-effective model of precious metal ownership while keeping all aspects digital.

This means that customers no longer need to worry about physical storage fees or exorbitant costs – all precious metal investments are safe and secure with OneGold.

Thanks to their relations with partners like Loomis, Royal Canadian Mint, CNT, and Lloyd’s of London, users get access to one of the most trusted vaulting resources with this new revolutionary platform. With OneGold at the helm, precious metals trading has never been simpler or more cost-effective!

OneGold Leadership Team

OneGold Leadership Team

Kenneth Lewis

Chief Executive Officer

Kenneth Lewis is no stranger to success. After more than two decades in leadership roles across a variety of retail and technology companies, many of which are fortune 500s, Mr. Lewis has proven his knack for getting results.

Organizations he has been involved with have seen massive increases in both their top and bottom lines as a direct result of the strategic and operational changes that he implemented.

However, His achievements, go beyond finance. He also prioritizes taking care of customers while supporting the development and growth of his colleagues.

After joining APMEX in 2011 as Executive Vice President of Operations, he went on to assume the role of Chief Operating Officer two years later and continues to be a crucial part of its success story.

Doug Sterk

Chief Financial Officer

Doug Sterk has an impressive career in accounting and finance that spans more than 20 years. In his previous role as Controller at Paycom Software, Inc., Mr. Sterk developed strong skills, including preparation of the company’s first-ever 10-K report and expertise in strategic planning, budgeting, and forecasting.

His significant accomplishments and experience have earned Mr. Sterk membership to Financial Executives International as well as the American Institute of Certified Public Accountants and since 2017, he has held his current title as Chief Financial Officer at APMEX.

He is responsible for overseeing financial performance and managing risk, regulatory compliance, and projects to ensure the organization is successful.

How Does OneGold Work?

How Does OneGold Work

OneGold is an innovative digital platform that enables users to manage precious metals like gold, silver, and platinum. It’s a unique partnership between two industry leaders – APMEX, one of the largest global dealers in bullion assets, and Sprott, a renowned asset manager.

Through OneGold, users can easily buy, sell, or store their chosen metals with just a few clicks of the mouse. It’s a simple and secure way to do your investing online. With OneGold you can be sure that you’re getting top-quality products at competitive prices.

Here is How OneGold Works:

  • Getting started on OneGold is a breeze! All you need to do is create an account. It’s super quick and takes only a few minutes of your time. Just provide some basic details, like your name, email address, and phone number, and you’re all set.
  • With OneGold, you can explore an expansive selection of gold, silver, and other precious metals – all from the comfort of your home. Once your account is ready to go, you’ll have instant access to coins, bars, rounds, and more sourced from leading mints and refiners around the globe. Whether it’s rare coins or smart investments for retirement savings, OneGold provides a convenient and secure way to purchase precious metals online.
  • Pre-funding allows you to send funds directly to your OneGold cash balance, giving you an easy way to store value. Plus, pre-funding allows you to immediately buy gold if prices drop – now that’s smart.
  • With OneGold, you can purchase precious metals and store them securely. Your precious metals purchased will be kept in a highly reliable vault, monitored through both physical security measures and modern technology. In other words, your metals are safe and easily accessible at all times. Purchasing gold or silver with OneGold will provide peace of mind, knowing that your investments are protected.
  • When you’re done with your investments, AMPEX makes life easier by giving you three options – you can redeem, withdraw or sell your holdings. Plus, they offer more than 20,000 physical products that you can exchange your holdings for. Whether it’s a new phone, camping gear, cosmetics, or household goods, pick one and enjoy the rewards of investing!

OneGold Inventory Audit

OneGold Inventory Audit

OneGold works hard to keep investors happy and informed about their metals.

They provide monthly inventory reports for precious metals owned by investors and OneGold, allowing for transparency across four countries: Switzerland, Canada, the UK, and the US. Peace of mind comes with knowledge, so investors can feel safe knowing their investments are well-documented.

All reports are public records and are accessible to all via OneGold’s official website. By performing such an audit each month, they ensure trust between them and the investor, building a strong foundation of confidence.

OneGold Insurance

OneGold Insurance

OneGold offers world-class security for your investments. Its insurance policy, updated once a year, is safeguarding customers’ products in the US, UK, and Switzerland against theft, damage, or physical loss courtesy of Lloyd’s of London, a renowned risk advisor.

As for Canadian users, they are privileged to store their gold in the Royal Canadian Mint – a Crown corporation of the Government of Canada that has its own built-in insurance policy protecting against the same risks.

OneGold is greatly committed to serving customers’ needs and continues to keep its policy up to date.

OneGold Third-Party Verification

OneGold Third-Party Verification

At OneGold, they use third-party verification to ensure their investments are safe. For example, all Switzerland, US, and UK products are physically counted and verified twice a year by RSM- one of the top 10 accounting firms.

Lastly, the inventory for Canadian products is audited annually by the Government of Canada’s Office of the Auditor-General. This verification process helps give customers peace of mind knowing their investments are being monitored on a regular basis!

OneGold Precious Metals Storage fees


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#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

Storing precious metals comes with a cost. OneGold storage fee is charged quarterly and its amount depends on the average balance of your holdings multiplied by the storage rate.

Gold, silver, and platinum have different fee percentages associated with them, respectively 0.12%, 0.30%, and 0.30%.

Though you will have to calculate the exact charge for your holding, tools on the site make it easy to do so. No matter what metal you choose, the minimum storage fee per quarter remains $5.

If you’re looking to store your holdings in a secure environment, OneGold has you covered. Both the Royal Canadian Mint and APMEX, as well as Loomis International facilities in Canada, the USA, and Switzerland are all supported through insurance and regular audits for added safety.

Although peace of mind typically comes at an extra cost, OneGold has firmly stood by its commitment to providing secure storage without breaking your budget.

OneGold Precious Metals and Services

OneGold Precious Metals and Services

OneGold Precious Metals and Services offers investors the opportunity to purchase, sell, and manage digital and physical investments in gold, silver, and platinum.

U.S. customers have the added capability of investing in physical platinum, silver, and gold which is held in USA vaults approved by Loomis International, COMEX, or AMPEX.

All of the products are insured through Lloyd’s of London against loss or theft for added security.

Additionally, OneGold helps customers easily calculate storage fees for their physical metals investments based on holdings in their individual vaults.

Customers from Switzerland, Canada, and the UK can buy, sell and manage digital precious metal investments with OneGold however only gold and silver are currently available as products for these countries.

Every investment is physically segregated so customers have peace of mind that their precious metal investments are safe no matter who holds them.

OneGold vs Goldmoney

OneGold vs Goldmoney

Goldmoney and OneGold offer investors a simple, straightforward way to invest in precious metals. With an intuitive design and transparent pricing, customers know exactly what they are paying for each purchase and can easily monitor their investments.

Additionally, the platform offers lower transaction costs and storage fees than its competitors, like Goldmoney, making it an attractive choice for investors. Plus, you can even benefit from up to $1,000 on your first purchase when signing up!

Goldmoney comes with a host of additional fees, from monthly minimum storage fees to currency exchange fees and more.

OneGold offers a more cost-effective option for customers looking to save on these charges. With Goldmoney charging $120 per year for the same minimum storage fee as OneGold’s $20, customers stand to save up to 83% each year on the cost of storing their gold.

OneGold vs BullionVault

OneGold vs BullionVault

If you’re in the market for precious metals, OneGold and BullionVault offer cost-effective ways to buy, store and sell. However, the two companies’ business models differ fundamentally. OneGold’s goal is to make the process smooth, secure, and hassle-free.

With the company, customers can purchase gold and silver quickly online with attractive storage prices and even receive up to $1,000 on their first transaction.

Investing in gold or silver needs no longer be complicated or costly, due to the convenience provided by OneGold.

With OneGold, the process of owning metal is quick and simple. Their platform allows new customers to go from signing up to owning metal in just under five minutes! And customers have plenty of payment options including ACH transfers, bank account wire transfers, personal check, credit cards, PayPal, and even Bitcoin.

What’s more, they are able to purchase metal instantly while BullionVault requires customers to pre-fund via bank wire transfers.

Moreover, customers get a better deal when it comes to storage fees: OneGold has an annual minimum storage charge of $20 for gold, silver, and platinum while BullionVault charges a minimum of $48 per year for gold and $96 per year with silver and platinum.

In other words, a $5,000 account could potentially save you 79% on storage fees per year. All things considered, OneGold makes a great choice for those looking for a fast and affordable way to invest in metals.

The OneGold Mobile App

The OneGold Mobile App

The OneGold app makes investing in silver and gold easy with its 24/7 trading options. You can use the app to manage your portfolio, track prices, and make informed decisions.

Custom alerts notify you when metal prices reach a desired threshold so you can buy metal even outside of market hours.

Additionally, the app provides real-time spot prices and timely market updates for gold, platinum, and silver so you can stay in the know of what’s driving metal prices.

AutoInvest in OneGold Mobile App

The OneGold mobile app provides a feature that makes it easy to invest. Automate your orders for physical metal with the auto-invest setting.

Whatever frequency and to whatever amount you need, the app sets up an investment plan tailored to you.

You can choose to have investments taken from your account quarterly, monthly, weekly, or even daily. Additionally, you can select how much is invested in real metal per order by setting a dollar amount or metal ounces.

Get started building savvy metal-backed savings account with the OneGOld mobile app’s auto-invest option today!

Redemption in Mobile App


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#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

Redemption from OneGold is a great way to convert your vault holdings into physical products. The OneGold app conveniently lists a variety of AMPEX products that you can choose from, and the selected physical product will be quickly shipped right to you.

You can also reach out to OneGold if you don’t find something suitable and they can add more products from the AMPEX catalog.

For those who don’t want to exchange their holdings for cash, redemption to physical metal is the perfect option.

Precious Metals IRAs in OneGold

Precious Metals IRAs in OneGold

With a self-directed IRA, you can diversify your retirement account in a safe and secure way. You can select from different investment options and enjoy the tax benefits of a conventional IRA. Best of all, you will have control over your portfolio.

OneGold provides trusted partners and conducts inventory audits to back up their secure vaults that hold the precious metals – palladium, platinum, gold, and silver – accepted by the IRS as IRA investments.

Compound interest will help grow your money just like with 401K and other IRAs. So make sure to take advantage of OneGold’s services for a wiser investment plan!

How Do Precious Metals IRA Account Work?

How Do Precious Metals IRA Account Work

The process of opening an IRA Precious Metals account with OneGold involves three main steps:

1. First Contact Custodian:

The first step is to find a custodian who specializes in self-directed IRAs that allow for investment in precious metals. OneGold works with several custodians that offer such services, and you can contact them to set up a custodian account.

2. Fund Your Account:

Once you have set up a custodian account, you can fund it by making a contribution or transferring funds from an existing IRA or employer-sponsored retirement plan.

OneGold provides instructions on how to do this, and you can contact your custodian for assistance if needed.

3. Create Your OneGold IRA:

After your custodian account is funded, you can create a free OneGold account and designate your custodian in the profile section. From there, you can browse OneGold’s selection of IRA-eligible precious metals products and make purchases.

It is important to note that investing in precious metals through an IRA involves certain rules and regulations, and it is important to consult with a tax professional or financial advisor to ensure compliance and understand the potential risks and benefits of such precious metals investments.

Pros and Cons of OneGold


  • Automated investment plans tailored to individual needs
  • Access to a variety of physical products from the AMPEX catalog
  • Secure vaults backed by inventory audits
  • Diversification of retirement accounts with precious metals IRA options


  • Compliance with IRS regulations and rules when investing in a precious metals IRA
  • Higher fees than with traditional IRAs
  • Potential risks associated with investing in precious metals
  • Investing requires a custodian account with a specialized provider

Customer Reviews About OneGold

Customer Reviews About OneGold

When investing in precious metal investing in precious metals IRAs, it can be difficult to know which precious metals dealer is right for you.

That’s why taking a look at customer reviews of OneGold is an essential step before making any decisions. Fortunately, the Better Business Bureau (BBB) offers impartial ratings of businesses with many customers providing honest feedback.

OneGold currently has an A+ rating from the BBB, with most customers giving them five-star reviews.

However, there have been some recent one-star reviews that suggest that not all customers have had a positive experience with OneGold.

By considering both sides of the story and researching other precious metal IRA providers, you can make an educated decision about where to invest your precious metals IRA funds or digital precious metals. has been extremely useful for me for buying precious metals and also to redeeming holdings to buy physical gold coins and have them shipped to my home! It is very easy to set up and use! Great service!
Thomas R
5-star rating on Better Business Bureau (BBB)

Doing business with OneGold is extremely fast and easy, anytime of the day!
Danny M
5-star rating on Google

“The user experience of the mobile app is excellent but they are charging too much fees for everything.

The difference in selling and buying metals is really exaggerated + storage fees. You will feel that you trade on metals for them. It is not win-win situation”
Ahmed elsayes
2-star rating on TrustPilot