FideliTrade Reviews 2023 Update On Fees, BBB & Scam Risk

FideliTrade Reviews 2024 Update On Fees, BBB & Scam Risk

Disclaimer: Precious Metals Advice is made possible by our readers. Throughout our posts there are affiliate links to certain companies that we may earn commissions from. The opinions are strictly my own and are not influenced by brands or companies. Please read our Advertising Disclosure for more information.

Our research has revealed that FideliTrade is a reliable investment option. Nevertheless, there are other companies with better reviews and lower fees that we will cover in our thorough review.

To see a list of the best companies in 2024 click the link below:

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If you’re in a rush, here are our top 3 picks with some information about them:


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Are you involved in the captivating world of precious metals trading or contemplating venturing into this lucrative market?

Look no further, In this comprehensive update, we bring you the most up-to-date information on FideliTrade, the renowned leader in specialized precious metals administration and operations.

Navigating the precious metals business can be daunting, with intricate details surrounding precious metals investments, precious metals transactions, and secure storage.

FideliTrade, with its unrivaled expertise in the precious metals division, continues to be a trusted name, catering to the needs of individuals and institutions alike.

Join us as we delve into the fascinating realm of FideliTrade, exploring their competitive fees, and noteworthy BBB ratings, and assessing the risk of scams.

We’ll uncover valuable insights about bullion coins and bars, including popular options like the gold Canadian Maple Leaf and the ever-desirable gold South African Krugerrand. Furthermore, we’ll shed light on the allure of precious metal IRAs and platinum bullion investments.

Prepare yourself for a comprehensive review that equips you with the knowledge necessary to make informed decisions regarding your precious metals endeavors. Get ready to embark on an enlightening journey through the dynamic and captivating world of FideliTrade in 2024.

About FideliTrade


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#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

FideliTrade is a precious metals company located in Wilmington, Delaware, founded in 1997 by Jonathan Potts.

They help retirement savers take advantage of the long-term benefits associated with gold and silver IRAs and provide free customer education through their comprehensive “Learning Center”; the center features insightful videos, FAQs, and articles to aid the investor’s understanding.

FideliTrade stands out as they obtain their highly valued bullion directly from government-sanctioned mints and authentic suppliers. The careful selection of top-notch materials assures customers that they purchase quality metals backed by strong terms of service and excellent post-purchase support.

FideliTrade comprises a wide range of subsidiaries, one of which is the Delaware Depository. As one of the country’s largest depositories, they securely store bullion for all their customers, including IRA custodians, commodity exchanges, financial institutions, and even individual investors.

What makes this company stand out is its acquisition of the status as an authorized purchaser of the US Mint – a privilege bestowed upon only 11 companies in the world.

This has greatly bolstered their vaults’ capabilities and put FideliTrade in a prime position to embark on an exciting future in gold crowdfunding.

Global geopolitical and economic instability has created an increased demand for services in the sector of precious metals investing. This is because investors are jumping on the opportunity to move their money into assets more likely to retain value despite major shifts in the marketplace.

FideliTrade offers convenient assistance when you decide to open a precious metals IRA. Its dealers collaborate closely with various IRA custodians to find suitable products for your portfolio.

They ensure that no shipping costs are incurred during the process, making it cost-effective too.

Once onboard, their experienced team will guide and advise you by selecting the range of precious metals best suited for your individual requirements.

Fortunately, FideliTrade has emerged as a top choice amongst sophisticated money managers providing cost-effective and transparent access to the security that precious metals investing offers.

With consistent answers to pressing questions such as where to buy gold bars or how to deposit locked away securely, this attractive avenue serves customers quickly and affordably, making it an ideal solution during times when surprises beleaguer even the experienced investor.

FideliTrade Products and Services

FideliTrade Products and Services

FideliTrade is a precious metals company that offers gold bullion coins, silver, platinum, and palladium for purchase. They provide their customers with product listings on their website and can help carry out services such as purchases for IRAs from among eligible products.

They also collaborate with various Mystery IRA custodians though none are named. On top of all this, FideliTrade encourages their staff to service you the consumer better with incentives, rather than sales targets; providing you with a hassle-free interface.

FideliTrade is your one-stop shop for precious metal bullion coins and bars. Examples of their offering include Gold American Eagle coins, Gold Canadian Maple Leaf coins, Gold South African Krugerrand gold coins, Gold Austrian Philharmonic coins, Gold Australian Kangaroo coins, 1 Kilo Gold Bullion Bars, Silver American Eagle coins, Silver Canadian Maple Leaf coins, and 1000-oz Silver Bullion Bars.

They also provide the best in Platinum American Eagle coins, 1-oz Platinum Bullion Bars, and Palladium Canadian Maple Leaf and 1-oz Palladium Bullion Bars. When it comes to quality products at sensible prices there is no better source than FideliaTrade.

Plus They guarantee to pass on the savings with free shipping for your entire order too Trust your gold and silver investments with FideliTrade – because you deserve the highest quality products at the lowest possible rates.

FideliTrade offers various precious metals and services that allow you to purchase and sell precious metals such as platinum, palladium, silver, and gold.

From gold bars to coins, the company excels in the industry when it comes to precious metals. Everything is stored in their subsidiary located in Wilmington, Delaware.

However, you have the esteemed luxury of opting for the custody services found in various parts of the world such as Toronto and Zurich should you want international storage.

Having segregated or non-segregated storage options available to suit any individual storage needs regarding precious metals allows customers added trust and reliability no matter what solutions they are investing in.

Rest assured your metals can be safely stored either in a single or non-connected facility – separate from others.

How Does FideliTrade Work?

How work

FideliTrade works with a range of previous customers from the precious metals operations arena, amongst them being The Wilmington Trust Company.

For those looking for revolutionary bullion services, FideliTrade is reliable whilst also having a strong presence within this market space, sourcing its products direct from government and commercial mints.

What’s more their exchange-approved depository will give ample reassurance to any customer that FideliTrade will always be committed to fulfilling fair trading outcomes when communicating utilizing these liquidity channels.

Accompanying this assurance of quality product delivers is an uncompounded state as they remain debt-free whereas boasting vast accrual pools towards capital assuring a continually satisfied customer base whether day trading or even looking at medium/long term moves through their delivery pathways.

For Individuals


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#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

FideliTrade is here to support every one of their precious metals accounts holders with personalized service from their experienced customer services team. With FideliTrade, rest assured that you’ll never be pressured in sales due to their non-commissioned staff.

What’s more, enjoy highly competitive prices backed by decades of providing best-in-class service to tens of thousands of satisfied customers. Taking delivery is a seamless choice offered to all customers no matter what type of bullion account.

Delivery can even come straight to you – or to a preferred pickup location. Let’s not forget the ability to purchase any bullion regardless of its origin. Choose and order without discretion, as pricing will always remain competitive.

With your account, you can complete both IRA and non-IRA transactions as well as hold metal bullion in different locations. Looking to store bullion?

FideliTrade facilities are available domestically in Delaware and California, or if you’d prefer overseas storage, directly overseas options exist in their physical Zurich, Switzerland, and Toronto, Canada vaults. For more information on which service best suits your needs, call the FidelTrade representative at 800-223-1080 for assistance.



FideliTrade Incorporated is proud to offer its renowned Delaware Clearing Service™ to investment advisors and wealth managers. This exclusive service provides access to full precious metals trading and support services.

You will find that a wide selection of gold, silver, platinum, and palladium bullion coins and bars are available for purchase through Delaware Clearing Service – the perfect way to expand your customers’ portfolio diversification strategies.

Your customers may opt to receive physical delivery of their investing choices or can have them stored in their secure custody facility for maximum protection. They routinely insure all holdings against potential loss or damage for added peace of mind.

FideliTrade understands that the needs of both the customer and investment advisors need to be met when designing its service. Their customers receive personalized guidance along with market access and the best prices on easily acquired precious metals investments.

Advisors have the ability to direct and optimize their customers’ investment plans, helping them achieve their financial goals in a secure manner. FideliTrade strives to provide excellent support both for the customer and their advisors while giving them peace of mind.

Banks and Brokers

Banks and Brokers

FidelityTrade aims to equip its institutional customers, including banks, investment funds, and brokerage firms, with the proper resources needed for commercial trading. Through this, these established entities are able to engage in effective and mutually beneficial collaborations with wholesalers, dealers, and exchanges.

Moreover, FidelityTrade meets the ever-demanding requirements of big businesses by providing accessible trading channels for their customers. customers may choose between two options: online or phone trading both within their predefined trading hours from 8 a.m. to 8 p.m. EST Monday through Thursday while on Fridays they can do so until 5 p.m. EST.

In this way, they leverage FidelityTrade’s services in order to achieve a convenient experience that maximizes profits without the loss of time or commission charges on transactions made during those hours.

FideliTrade Incorporated is a leader in offering specialized precious metals administrative and precious metals clearing services to commercial entities worldwide.

Their comprehensive menu of trading, custody, delivery, and support services benefits banks, brokerage firms, and others by helping them to optimize product mix and service capabilities while also earning extra income.

In addition, when utilizing their services, your business is able to reduce customer asset erosion due to competitive institutions risk-free and without incurring extra costs.

For regulated financial institutions looking for relief from the expense of developing their own precious metals service, FideliTrade is the answer.

With tailored programs that reflect each company’s experience, resources, and requirements, they can provide a custom solution complete with detailed reports of all activity and holdings.

Every account will be under your institution’s name and your staff members will be authorized to conduct trades. They understand there may be marketing and administrative requests — no worries, their precocious services are designed to take it up from there.

Precious Metals Trading

Purchase precious metals


As an authorized Mint distributor, they offer you the opportunity to purchase precious metals at highly competitive prices. For your convenience, the maximum amount for ACH transactions is $29,999, while credit card transactions have a maximum limit of $2,999 with applicable fees.


When it comes to liquidating your precious metals, FideliTrade is your reliable partner. They specialize in purchasing a wide range of precious metals, including bullion, even if you didn’t originally acquire them from them.

You can confidently turn to FideliTrade for a seamless and straightforward selling experience.

Accumulation Plan

Accumulation Plan

FideliTrade’s Accumulation Plan is a convenient option for purchasing bulk generic bullion. With this plan, you can take a specific interest in their bulk holdings. Enjoy the flexibility of choosing the type and quantity of bullion you wish to acquire.

Through FideliTrade’s Accumulation Plan, you can embrace the dollar cost averaging strategy, allowing you to effectively invest in precious metals without the need for day-to-day market monitoring.

You have the freedom to buy your precious metals on either the 1st or 16th of each month, providing further convenience. Joining the plan incurs no additional fees, and you only need to make a minimum payment of $99 for any metal type.

Counterfeit Detection

At FideliTrade, safeguarding the authenticity of every piece of metal that enters their facility is of paramount importance. They maintain a meticulous process in partnership with their depository to ensure thorough testing and inspection.

FideliTrade spares no effort or expense in investing heavily in state-of-the-art counterfeit detection equipment, highly trained personnel, and cutting-edge technology.

They employ a range of advanced tools such as dimension measurement equipment, precision scales, specialized agents, ultrasound equipment, and X-ray machines. These measures are put in place to ensure that every metal item is verified as completely authentic.

With such robust safeguards in place, FideliTrade confidently stands behind the authenticity of all its metals. Their meticulous attention to detail has earned them a well-deserved reputation within the industry.

They take great pride in the trust they have garnered among their peers and customers, further solidifying their position as a leader in the industry.

FideliTrade Custodian & Storage Options

FideliTrade Custodian & Storage Options

FideliTrade is a Delaware-based gold, silver, and precious metals IRA provider. With their self-directed variable accounts, there are no depository fees. Customers benefit from both the safety of their investments with top-tier custodians alongside tax breaks from IRAs.

Far different than associating itself with one specific preferred custodian, tactical control of custody meets the individual needs of customers as FideliTrade provides an independent choice in terms of depository services — utilizing the experience provided by Delaware Depository while giving customers free selection among segregated and non-segregated storage options that provide maximum protection for eligible purchases.

How to Get Started With FideliTrade


Request Free Kit

#1 Readers Choice

Goldco is the leader in the Precious Metals Industry. From Precious Metals IRAs to direct purchases, Goldco has maintained a near perfect track record and therefore is our #1 recommendation for all our readers.

To begin your journey of purchasing precious metals from FideliTrade, the following steps will guide you:

Create an Online Account: Visit FideliTrade’s website and create your own account, which will enable you to access their services and products conveniently.

Initial Purchase Limit: Upon creating your account, you can start purchasing products up to $15,000 without any additional requirements.

Exceeding the Purchase Limit: If your desired order exceeds the $15,000 limit, a deposit will be required before you can proceed with your purchase.

Secure Shipping: FideliTrade takes shipping seriously and ensures full insurance coverage of all products. Rest assured that your precious metals are protected, and you will be compensated in the event of any shipping mishaps.

Payment Options: FideliTrade accepts various payment methods, including checks, bank wire, ACH, and credit cards. It’s important to note that ACH payments have a maximum limit of $30,000, while credit card payments have a maximum limit of $3,000 with applicable fees.

Liquidation Process: If you decide to sell your precious metals to FideliTrade, simply contact them and express your intention. They accept bullion even if it was not originally purchased from them.

Depository and Shipping: Before the bullion can be sold, it needs to be sent to the depository for secure storage. FideliTrade will assist you in coordinating the shipping process to ensure a smooth transaction.

30-Day Free Custody: FideliTrade offers a complimentary 30-day period of fully insured and secured custody for your precious metals. This allows you to closely monitor the market prices of your bullion during this period.

By following these steps, you can confidently embark on your precious metals journey with FideliTrade, knowing that your investments are in capable hands.

Pros and Cons of Fidelitrade


  • Wide selection of IRA-approved gold, silver, and platinum bullion
  • Informative “Learning Center” with articles, FAQs, and videos
  • Reliable and secure storage through the Delaware Depository
  • Authorized purchaser for the US Mint.


  • No online store is available
  • Lack of preferred IRA custodian, requiring customers to search for one
  • Limited reviews and ratings on platforms such as the BBB
  • Absence of live chat support on the website

Customers Review About FideliTrade

FideliTrade is a well-established company in the precious metals markets that delivers exemplary service and a highly accessible website. From a broad selection of bullion coins to an efficient purchasing experience, customers can expect satisfaction across their journey with Us.

Unfortunately, user reviews and ratings have been scarce, reducing the confidence level when attempting to accurately measure customer opinion.

Despite this obstacle, FideliTrade redefines dependability within the industry, linking buyers to valuable metal options and tailoring services for those seeking out bullion coin investments.

“This was my first time making a purchase of precious metals, and they held my hand throughout the whole process answering all of my beginner questions.

It was really appreciated. Courtney McCain my Senior customer Services Account Executive was especially wonderful in making the process fast, easy, and making me feel secure in going through with it. Thanks FideliTrade.”
Ben K
5-star rating on Better Business Bureau (BBB)

“Never a bad experience. Courtney and her team are wonderful. Love working with them, responsive, knowledgeable and professional.”
Ernie Frisicchio
5-star rating on Google

“Fideltrade is a trusted and reliable investment company that has proven to be reliable and trustworthy, they are very fast when it comes to payments, I am a living witness and I will tell you strongly that the company is 100% reliable, thank you so much Fideltrade.”
Santiago Stella
5-star rating on Trustpilot